Friday, February 26, 2010

Live Webinars: March 2010

The monthly list of live webinars. (It's like waking up on Christmas morning...oh the anticipation).


Managing a Student Helpdesk on Donuts...and Achieving Success (Educause)

March 2, 2:00pm EST.

Cultivate an inexpensive methodology for recruiting, training, and coaching student employees. Develop an effective training program that will transition students into exceptional employees, improve their technical knowledge, streamline service, and refine the overall customer experience.

Creating a Successful Computer Refurbishing Program (TechSoup)

March 4, 2:00pm EST.
  • How to set up a small refurbishment space, what materials are needed, and how to staff it
  • How to triage or quickly separate useful donations from e-waste, and also how to locate a reputable end-of-life recycler to take e-waste at minimal cost
  • How to test IT equipment, wipe hard drives, and install the right operating systems and other software
  • Some essential computer repair troubleshooting techniques to get you started
  • How to connect up with your community to ensure ongoing sustainability of your refurbishment program
This webinar will cover basic to intermediate-level topics and is most appropriate for decision-makers, IT staff, and "accidental techies" who may be entrusted to make strategic technology decisions at your organization. This is an intro-level webinar and won't go in-depth on topics about how to refurbish computers at a larger scale or develop an existing refurbishment program.

Conversational Openings with Faculty about Scholarly Communication (ACRL)

March 4, 2:00pm EST.

Are you interested in talking with faculty on your campus about scholarly communication issues, but not sure where to start? Have you had success in starting the discussion naturally? Share your strategies and ask colleagues for advice during this month's OnPoint chat, convened by the authors of the February C&RL News column on this topic.

How to Create a Winning Business Plan
(Office Depot)

March 4, 4:00pm EST.

Where did the money go? Accounting Basics
How Much Should I Charge? Pricing Basics
Building the Team? Who does what? Why, how and when?

Focus Groups: Perceptions for Planning (SirsiDynix)

March 9, 1:00pm EST.

If any type of library wants to understand its patrons’ information behaviors and preferences, how its community views library services, or where there are potential partnerships within the community environment, it should consider using focus groups. “Guided group conversations” offer libraries an incredible wealth of information about their clients, their services, and their evolving environment.

This talk discusses the design of effective focus groups, from identifying participants to developing insightful questions and prompters, facilitating the group dynamics and dialogue, ways to use online environments, personas, and other techniques to get­ and keep ­a meaningful and directed discussion going and on topic. Information mined from focus groups and online conversations are critical in planning services, changes, and any library's future.

Best Practices in Developing and Disseminating Documents Electronically (ADA)

March 10, 2:00pm EST.

This webinar will identify best practices for creating accessible and optimized digital documents and web content for maximized usability, functionality and cost-savings. Specifically addresses issues and remedies pertaining to Portable Document Format (PDF), Microsoft Office Word and PowerPoint, and public websites.

Legal Issues Facing Libraries Offline in 2010 (Infopeople)

March 11, 3:00pm EST.

Legal issues on a variety of situations facing libraries on the ground, from privacy to censorship to meeting rooms, are constantly changing.

What is the current status of the Patriot Act and how does it affect your library? Is it time to refresh staff on how to respond to requests for patron records? Want an update on challenges to library materials and how the courts have weighed in? Is your meeting room and exhibit space policy legally viable?

Those attending the webinar will:

  • Learn new case law critical to updating your meeting room policies
  • Get an update on PATRIOT Act and how it affects your library
  • Get items to consider when updating your privacy policy
  • Learn about the latest challenges to library materials
Series Nonfiction: What's New in 2010 (Booklist)

March 16, 2:00pm EST.

Following up on our very successful fall 2009 webinar on series nonfiction, our own expert on the topic, Books for Youth associate editor Daniel Kraus, and representatives from select series publishers discuss what’s new for 2010 in this growing area of youth publishing. Sponsored by Cherry Lake Publishing, Enslow Publishers, Lerner Publishing Group, and Marshall Cavendish.

The Power and Pitfalls of RFID
(Library Journal)

March 16, 3:00pm EST.

Radio Frequency Identification (RFID) technology offers a host of benefits to libraries - improved customer service, ergonomics, labor savings, and a more enjoyable experience for both patrons and staff - but only when things are done right. Our panel will discuss the power as well as the pitfalls of RFID and share their experiences of libraries that discovered the power only after feeling the pain of the pitfalls.

Leading in a Virtual World (Webex)

March 17, 12 noon EST.

In this webinar Senior Consulting Partner Carmela Southers will show you how to avoid the traps that trip up many seasoned managers when they make the shift from leading in a face-to-face setting to leading in a virtual environment. You'll explore the challenges of:
  • Finding the right balance between "hands-off" leadership and the micromanaging that can occur when managers and direct reports don't see each other on a regular basis

  • Creating a connection between managers and direct reports without seeming too "Big Brother" or prying

  • Finding the right frequency for communication so direct reports don't feel overly inundated with emails, long conference calls, etc.
Presentations that Drive Action with Evidence (Adobe)

March 17, 1:00pm EST.

A good presentation has an effect on your audience. It educates them, moves them, drives them to a new belief, or stimulates action. But it is all too easy to reduce the effectiveness of your message through poor slide design choices. Join us for a free one-hour webinar illustrating expert guidelines for building presentations that convey facts and evidence to support your message.

Dr. Andrew Abela, creator of the Extreme Presentation method and author of "Advanced Presentations by Design" will join Ken Molay of Webinar Success for a fact-filled session.

You will gain insights into the following topics:

  • Dealing with distracted, demanding, and skeptical audiences
  • Determining how to present factual evidence
  • When to use or omit graphics, sounds, and animations
  • Building stories based on data
  • Moving your audience to a desired conclusion
Open Office: What Libraries Need to Know (Infopeople)

March 18, 3:00pm EST.

Are you curious about a free, open source alternative to Microsoft Office? Meet OpenOffice, the leading open-source office suite for word processing, spreadsheets, presentations, graphics, databases and more. Learn how it measures up to the competition, how it can be used in libraries and other factors that will help you decide if OpenOffice is for you.

Superpower Your Browser: Open Source Research Tools (ACRL)

March 23, 2:00pm EST.

Libraries are harnessing the power of digital resources, moving tools and resources not only onto the Web but into the browser software itself. Open source browser plug-ins such as LibX and Zotero can help researchers at every stage of the research cycle, from search and discovery to writing and citation.

The LibX search toolbar can be customized to search your library's catalog and databases, insert library links into sites like Amazon and Wikipedia, and more. Zotero is a citation manager and bibliography creator that is as easy to use as iTunes. New features such as online storage and shared libraries make Zotero a strong competitor to proprietary software.

This webcast will examine these two powerful browser tools as well as others. By using free, open source tools, libraries can offer assistance and resources with little cost and foster skills that patrons can use throughout life, regardless of location.

Register ($)

Making the Most of Your Descriptive Metadata (ALCTS)

March 24, 2:00pm EST.

Metadata is essential for organizing, searching, and managing information resources, particularly as libraries expand their efforts in making their collections available on the web. Libraries are populating institutional repositories with a myriad of resources, including digitized special collections materials, finding aids, electronic theses, peer-reviewed faculty work and other research, scholarship and creative outputs.

But what are libraries doing about the descriptive metadata that allows users to search, find, and select these resources in their repositories? What redundancies are created when libraries engage in collecting, enhancing, or redistributing metadata in siloed systems? Can redundant metadata generation efforts be streamlined? We will discuss some current descriptive metadata practices in institutional repositories, identify areas where redundant efforts may occur, and discuss strategies to improve management, collection, and re-use of descriptive metadata.

Register ($)

The New Generation of e-Learning Delivery (Adobe)

March 30, 1:00pm EST.

The world of e-learning is evolving. Bersin & Associates research clearly shows that, for both e-learning creators and consumers, the lengthy page-turner is out. In its place is a next-generation of e-learning, a new world of opportunities that incorporates all types of tools to engage and capture learners. Today’s workforce development is powered by short video and audio vignettes; interactive assessments; pre-recorded virtual classroom sessions; scenario-based learning; 3-D simulations and serious games; e-books, articles, abstracts and downloadable materials; and content available on mobile devices.

Attend this interactive webinar to discuss:

  • Major trends in e-learning technology for the coming year
  • How L&D organizations can expand their own tool boxes and disciplines (for example, recording virtual classroom events for replay is now a mainstream strategy)
  • Best practices based on actual uses of next generation technologies for e-learning by other organizations
Library Images and Video: Engage, Inspire and Tell Your Story (WebJunction)

March 30, 2:00pm EST.

In this entertaining and heartwarming presentation you will learn how two librarians teamed up to advocate more effectively (and boldly) while staying true to the personality of the communities, the libraries and the staff they serve. You and your library really can market your services and engage more effectively, and images, video and authenticity can be a key! Learn how you too can use images and video creatively and effectively to inspire Libraryland, engage the communities you serve boost staff morale and get more enjoyment from your job.

Putting the Voice of your Customer to Work (Webex)

March 31, 1:00pm EST.

Most businesses realize the value of the Voice of the Customer. Today, hundreds of organizations regularly conduct surveys, solicit comments and complaints, scour social and consumer-generated media, and harvest data from other VOC sources in order to identify and pursue opportunities to improve customer experiences and relationships.

So why do most managers say their organizations are falling short when it comes to putting the voice of the customer to work? - and what is holding them back?

Join Dr. Randall Brandt of Maritz Research as he shares insights gained from the 2010 Maritz VOC Practices and Challenges Survey.

Elluminate: March Webinars

March 2 - Social Technologies: Part 1 of 3
March 4 - Social Technologies: Part 2 of 3
March 9 - Social Technologies: Part 3 of 3

March 3 - Wireless Auditing
March 11 - Beyond Slideshows: Effective Online Presentations
March 15 - Project Management for Busy Leaders
March 24 - Nuts and Bolts of Social Media
March 25 - Job Searching using Social Networks
March 30 - Learning in the New World

Common Knowledge: Wednesday Webinars

March 3 - Ten Tips for Growing an Online Community

March 10 - House Social Networks

March 17 - Fundraising Potential of each new E-mail Subscriber

March 24 - How to become a Big Impact Nonprofit Blogger

March 31 - You can Raise Big Dollars on Facebook and your HSN

BCR's Free Friday Forums:

March 5 - Finding the Silver Lining: Cloud Computing and Libraries

March 12 - ISTC: the International Standard Text Code

March 19 - Fragile Imaging: Lantern Slides, Glass Plate Negatives and Daguerreotypes

March 26 - More Than Making Do: Using Free Tools to Make A Big Splash


Online Conferences: March 2010 (Day long events)

March 3-4. Mobile Learning 2.0: The Next Phase of Innovation in Mobility. Register ($)

March 5-6. Libraries and Museums in Virtual Worlds. Register ($)

March 9. Marketing for Libraries. Register($)


The events below are for Florida library staff only

Information Literacy Education: A National Overview (College of DuPage)

Friday, March 12, 12:00 noon-1:30 pm EST.

When President Barack Obama declared October 2009 as National Information Literacy Awareness Month, Information Literacy received national attention. The declaration stated: “In addition to the basic skills of reading, writing, and arithmetic, it is equally important that our students are given the tools required to take advantage of the information available to them.” He asked “people of the United States to recognize the important role that information plays in our daily lives, and appreciate the need for a greater understanding of its impact.”

In this context, Lisa Stock, Dean of Learning Resources at College of DuPage, and Jean Donham, College Librarian, Cornell College (Iowa) will give a background briefing on the working standards and assessments for national literacy and open a dialog on what librarians can do to strengthen efforts to encourage and build information literacy efforts not only in your own library, but in concert with your colleagues around the country.

State Library of Florida: March Webinars

Florida Electronic Library (numerous)

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