Radio Frequency Identification (RFID) technology offers a host of benefits to libraries - improved customer service, ergonomics, labor savings, and a more enjoyable experience for both patrons and staff - but only when things are done right.
Our panel will discuss the power as well as the pitfalls of RFID and share their experiences of libraries that discovered the power only after feeling the pain of the pitfalls.
- Shai Robkin, Co-author of “Radio Frequency Identification Handbook for Librarians”
- Sloan Sakamoto, Manager, Automated Services, Long Beach Public Library (CA)
- Gia Wilhelm, IT Director, Harford County Public Library (MD)